This new feature allows you to amend or cancel any processed claims that were wrongly submitted. Before this enhancement, you can only amend receipt that are of "Submitted" status only.

To cancel the processed claim
1. Log in with your AGD/Vendor ID and Password.
2. Click on the "Medical Billing" button as show in the picture below, followed by the "Bill Inquiry / Amend" button.

3. This will bring you to the "Medical Bill Inquiry" page as shown. To retrieve the receipt, enter the receipt date and select the status of the receipt. Then click on the "Search" button.

4. The system will display a list of receipts submitted. Simply click on the "Cancel" hyperlink as shown below to delete the wrongly submitted receipt.

5. Click on the "OK" button to confirm the cancellation of the wrongly submitted receipt.

6. The receipt has been cancelled successfully via MBS@Gov.

To amend the processed claim

1. Log in with your AGD/Vendor ID and Password.
2. Click on the “Medical Billing” button as show in the picture below, follow by the "Bill Inquiry / Amend" button.

3. This will bring you to the "Medical Bill Inquiry" page as shown. To retrieve the receipt, enter the receipt date and select the status of the receipt. Then click on the "Search" button.

4. The system will display a list of receipts submitted. Simply click on the "Amend" hyperlink as shown below to amend the receipt.

5. You will be able to amend/update the following fields:
a. Receipt Amount
b. Receipt Date
c. Receipt Number

After amending, click on the "Submit" button.

6. Thereafter, click on the "OK" button to submit the amended receipt.

7. The amended receipt has been submitted successfully.

This SingPass Authorisation feature allows your staff/third parties to access MBS@Gov on behalf of the clinic by using their Singapore Personal Access (SingPass). This authorisation must be approved by a person who holds a position of a Manager or Doctor-in-Charge.

To grant access for staff/third parties
Before you begin, please check if your staff has applied for a SingPass, otherwise please request it at www.cpf.gov.sg before he/she can access MBS@Gov.

1. Log in with your AGD/Vendor ID and Password.
    Note: You can only authorise your staff using the AGD/Vendor ID.

2. Select “Create/Delete ID” button as shown in the picture below and key in the following details:
    • NRIC
    • Name and
    • Email address.

3. Click the “create” button to grant access for your staff.

To delete access
1. Simply click on the “delete” button to remove your staff access.

If the system encounters existing medical bill for the same officer, with similar receipt no.
or same receipt date from the same clinic, it will prompt you to confirm the medical bill
submission.
To proceed with the submission, click 'OK' button.

You can now search using receipt date as search critera for payment enquiries.
Simply click on the list as shown below and click 'Submit' button.

You can now view weekly received payment in payment enquires.
Simply click on the 'Invoice No.' hyperlink as shown below to view the details of bills.

Pop-up screen of details of bills

No need for data entry of date when you search and during the submission of bills!
You can now click on the calendar and select the date that you want.

You can now view and print your bills with this print-friendly feature easily.
Simply click on the hyperlink as shown if you want to print out in hardcopies.

Pop-up screen of a list of bills

Clinic assistant who works at 2 different clinics, will not have to log in with different IDs
and passwords to verify the patient's details.
You can simply select from the list as shown below and submit for the specific clinic.