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Important : To use MBS@Gov e-services,
1) Ensure that you have been authorised by your organisation to access MBS@Gov
2) Get your SingPass or MBS@Gov pin ready


Scheduled Maintenance

SingPass will be undergoing maintenance on 22 January 2017 from 0000hrs to 0500hrs and you will not be able to log in to MBS@Gov using your SingPass account. We apologise for any inconvenience caused.

Changes to AGD Password Login from 17 November 2016

With effect from 17 November 2016, you will need to log in using your clinic's HCI code under the ''Vendor ID'' field if you are using AGD password.

To find out more about your clinic's HCI code, please refer to the HCI directory at or log a helpdesk ticket at under ''Contact Us''.

There is no change to the login process for clinic assistants using SingPass to login.

SingPass 2 Factor Authentication

With the enhanced SingPass, personal data will be better protected via a 2-step login process. All users logging in to MBS@Gov using SingPass are required to use the 2-step verification after 5 July 2016.

Please visit now to register, activate and link your mobile number/token with your SingPass account.

Clarification on Pioneer Generation Package

Dear GPs,

Please be informed that Pioneer Generation card can be used in conjunction with Civil Service card. For instance, the bill is $50, PG card holders are entitled $28.50, thereafter, the total amount to key in Mbs@Gov system is $21.50, and reimbursement will be co-paid based on the pensionerís medical benefits.

Thank You.

Changes in Medical Benefits with effect from 01 Apr 2013

Please be informed with effect from 1 Apr 2013, the Civil Service will increase the per visit cap subsidy for outpatient treatment at private clinics from $10 to $20. The percentage of medical expenses subsidized will remain the same. There will be no changes to the current submission of medical claims from GP clinics.

Submission of Electronic Medical Certificate (eMC)

GPs will now be able to issue electronic Medical Certificates (e-MC) to civil servants through the Medical Billing System. Under this function, GPs will be able to do away with issuing hard copy MCs to civil servants. For more information regarding e-MC, please refer to the User guide.

Participate in the Civil Service Medical Billing System...MORE
New Features
Check for Similar Receipt, Search using Receipt Date and View Weekly Received Payment.

To Cancel / Amend wrongly submitted claims

GPs can now cancel or amend any processed claims that were wrongly submitted. The amount will be offset from the next payment and the patients will be notified.
To find out more, please click on this link: New Feature

Singpass Authorisation

Manager or Doctor-in-charge can now grant their staff Singpass access to MBS@Gov.
To find out more, please click on this link: New Feature

Important Notes on Bill Submission

1. All bills have to be submitted within a month of the date of consultation.

2. Information of your bills are kept in MBS@Gov for up to six months. You should print or save a copy for your reference if necessary.

3. If you are unsure of whether your bill has been submitted, please use the "Bill Inquiry" and "Payment Enquiries" functions to check before re-submitting.


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Updated as at 24 October 2015